Service Divisions

Orgin & History

Retail business division and healthcare services division (HCS)


A parallel world of services exists under HLL Lifecare apart from its products.Through a chain of Healthcare Diagnostic centres, called HINDLABS, HLL offers:

  • Clinical Pathology Lab services 
  • Radio diagnostic imaging services
HINDLABS uses state-of-the-art technology to provide the most comprehensive and advanced imaging services. The facilities are designed to comply with National Accreditation Board for Testing and Calibration Laboratories (NABL) standards. HLL started its first Hindlabs in 2008 with pathology lab, X-Ray and ultrasound facilities at R.K.Puram in New Delhi primarily for Central Government Health Scheme (CGHS) beneficiaries. To make the service more accessible, HINDLABS is expanding its network by establishing collection centres around its pathology labs in a franchisee model. HINLABS has also established Speciality clinics which are open for 24 hours and top doctors come under one roof for its super-specialty outpatient department services. Through its various ventures, Healthcare Services Division targets market intervention to bring down the cost of various services and products to make them affordable for common man.

Retail business division (RBD)

The retail business division of HLL was conceived to provide quality healthcare products at affordable rates by setting up a network of retail pharma outlets. The retail business division operates the following 4 models:


AMRIT stands for Affordable Medicines and Reliable Implants for Treatment, representing a cost effective model of chain pharmacies. It’s a flagship programme by the Union Ministry of Health & Family Welfare implemented by HLL, displaying a strong commitment to reduce the cost of treatment or out-of-pocket expenditure. Lakhs of patients have been getting benefitted from this initiative

HLL Pharmacy & Surgicals /HLL Opticals

HLL Pharmacy and HLL Opticals are comprehensive medical retail outlets, started in partnership with State Governments / Medical Institutions, wherein all type of essential medicines, surgical disposables, implants and ophthalmic products are provided at a discount from the prevailing market price. It is a successful PPP (public- public partnership) model implemented by HLL.

Free Generic Pharmacy

Free generic Pharmacy (FGP) is a delivery model of dispensing generic medicines free-of-cost in partnership with Medical institution.

Generic Drug Stores(GDS)

This is a chain of drug stores established near a Government Hospital in a PPP model. Reasonably priced quality generic medicines are made easily accessible and available through these stores.